1 reviews | Active since Aug 2016

19 Aug 2016, 21:23

Pathetic service

<p>Absolutely pathetic service.</p> <p> </p> <p>I've logged a ***** case with the police September 2015, the same day I went to one of there branches and submitted the evidence. Even have the original copies of the mail that was sent to their joke of a legal/***** department. Today I found out that *********** Vodacom blacklisted me. When I phoned their so called legal department I got the run around and was advised to call the collection agency (also a joke of a place).</p> <p> </p> <p>At this stage the only correspondence I want to receive from these pathetic excuse of a cell phone service provider is that my name has been cleared. And no mails calls requesting me to provide them with my details as they are so good to open ********** accounts with my details.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply20 Aug 2016, 03:47
Official

Thank you for making us aware of your complaint.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites