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Andrea A

1 reviews | Active since Aug 2016

18 Aug 2016, 15:23

Pathetic service

<p>Since I've upgraded my account in May I've had endless issues with Vodacom. I've been iver pay for past 3 months and whenever i query the issue i get told that i am being billed for a handset and that its because of an upgrade to their system. I think its pathetic that i have to deal with Vodacom *****ing money from me month after month and no one can sort this issue out. This is breach of contract and I am now considering legal action </p>

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Replies (1)
Vodacom
Vodacom's reply19 Aug 2016, 04:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team