1 reviews | Active since Feb 2014
Pathetic service
<p>For over a week I cannot connect to LTE even thou I am in an LTE area . After speaking to numerous consultants on the phone and making 2 trips to Vodacom head office in Midrand my issue is not resolved and everytime I call or go in I am given a different story on what the issue is and that it will resolved within 1 - 24 hours . Its been 9 days and still nothing!!!! Whats the point of having a dedicated call centre for Red "VIP" clients if the service (or lack thereof ) is non existent.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Its been 8 hours since your response on this forum and I have yet to recieve a call from a consultant.
Its been 8 hours since your response on this forum and I have yet to recieve a call from a consultant.