1 reviews | Active since May 2013
Pathetic service
<p>Cancelled Vodacom contract in 22nd may where MTN ported my number to my new service provider. 3 months later I am still been billed by Vodacom even though my contract was expired and all invoices up to date. I called Vodacom today (15 August 2016) however not one person could assist. I was diverted to 5 different persons in 5 different departments who can not assist in telling me why I am been charged and why is my account still active with Vodacom. Can Vodacom please assist in getting the correct person to contact me to explain what the issue is? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
