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faadiel S

1 reviews | Active since May 2013

11 Aug 2016, 04:54

PATHETIC SERVICE

<p>Been a week since im trying to get assistance from vodacom.the customare care doesnt exist .u end up holding 4 a half hour without any help .the person responding to hellopeter complaints copies and paste the same responses ,just as useless .im glad i moved to telkom where they appreciate their customers and get back to them. No1 gets back to u from vodacom .Vodacom u can shove ur reply and ur assistance</p>

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Replies (2)
Vodacom
Vodacom's reply11 Aug 2016, 05:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Aug 2016, 09:02
Official

Dear Faadiel,

Please note that feedback has been sent to the email address on the Hellopeter posting.

Regards,

Cassandra