MS
Morne S

1 reviews | Active since Aug 2016

07 Aug 2016, 10:34

Pathetic Service

<p>I have never seen such pathetic service from any subcriber ever.Vodacom debit my account for R1430.00 at the end of July 2016 I have been to the branch on 20 June 2016 to close my open line to prepaid and I have spoken numerous times to Vodacom Head Office and went to branch as well I have lodged a complaint and no one respond to my complaint I have been with Vidacom since January 2016 and did not receive one invoice I am so discussted with the pathetic service from Vodacom </p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2016, 05:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team