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zeyn E

1 reviews | Active since Sept 2014

31 Jul 2016, 12:31

Pathetic Service

<p>Unable to purchase data. Vodacom states that my account is in arrears when in fact it is not. Due to them changing their system, i have to be inconvenienced by not being able to purchase data and have to pay the out of bundle rate. Would never recommend choosing Vodacom going forward.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2016, 05:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team