pathetic service

<p>my daughters cell phone was ****** last saturday, report by myself (as acount holder) on Sunday. Two days later my son's phone is not working. He went into store and was told to get a sim swap which he did but still not service. I called the next day to be told phone was blocked - in error by Vodacom. Three follow ups with them by my son and myself - instructed to switch phone off and wait for two days, another vodacom employee said to wait three hours, Finally tweeted Vodacom and they called back on Saturday: no instruction was ever given to unblock phone and we have to wait another two/three days.</p> <p>To date: six days later, four phone calles, countless tweets and phone is still blocked!!</p> <p>reference number: 1- ********** 7158</p> <p> </p>