LT
Lizel T

1 reviews | Active since Oct 2010

17 Jul 2017, 13:11

Pathetic service - 4th request

<p>Still no service.....</p> <p> </p> <p>Once again, PATHETIC SERVICE 3rd request</p> <p>Jul 14, 2017<br /> Still no service, how pathetic can a company be?</p> <p><br /> <br />Published by lizeltal on Jul 13, 2017</p> <p>Once again, PATHETIC SERVICE</p> <p> Still no service.....</p> <p> </p> <p>Jul 12, 2017<br />1 day ago<br /> <br />Once again, PATHETIC SERVICE<br />My initial request dated 6 June 2017 refers. (Pathetic Service) Confirm that this contract was cancelled and that all costs were reversed. The phone was EVENTUALLY collected a month later. I don't...</p>

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Replies (2)
Vodacom
Vodacom's reply17 Jul 2017, 13:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply19 Jul 2017, 13:47
Official

Good day,

As per our e-mail communication, this query has been resolved.

Please accept our apologies for any inconvenience caused.

Regards,
RM

Best regards,