NZ
Nadia Z
1 reviews | Active since Aug 2020
31 Aug 2020, 11:04
Pathetic Service
I have been struggling since end of May to get Vodacom to assist me with a contract cancellation. I cancelled my fathers contract end of April which I was told will be done end May as that is when the contract expires. They are STILL deducting money from my dad's account and after a bucket load off calls and emails I am still waiting for assistance with this problem. I will NEVER in my life refer anybody to vodacom.
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Replies (2)
Vodacom's replyOfficial
31 Aug 2020, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2020, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NZ
Nadia Z's updateReviewer Update
02 Sept 2020, 08:58On 31/08/2020 I put a review on Hello Peter about Vodacom. Within minutes I got a reply saying someone will contact me.
This is so hilarious, guess what, NO ONE CONTACTED ME. It is already 2 days later.
This is the worst service ever and the best it they don't even feel guilty for doing this to a pensioner.
This is so hilarious, guess what, NO ONE CONTACTED ME. It is already 2 days later.
This is the worst service ever and the best it they don't even feel guilty for doing this to a pensioner.
NZ
Nadia Z's update02 Sept 2020, 08:58
Reviewer Update
On 31/08/2020 I put a review on Hello Peter about Vodacom. Within minutes I got a reply saying someone will contact me.
This is so hilarious, guess what, NO ONE CONTACTED ME. It is already 2 days later.
This is the worst service ever and the best it they don't even feel guilty for doing this to a pensioner.
This is so hilarious, guess what, NO ONE CONTACTED ME. It is already 2 days later.
This is the worst service ever and the best it they don't even feel guilty for doing this to a pensioner.