Pathetic service

Poor service at it's best for such a big company. After countless emails and phone calls regarding my account IA051679 which was over charged they onlyy refund me for December. After explaining to them that January and February was billed for stuff we don't know about they promise to repay me but as usual disappointment and poor service. Refund for January 2026 amount of R609.09 and February 2026 amount of R599 is still. After talking to fibre and finance department they promised me all will be refunded. This companies service is pathetic and very poor. Now I must start again, another process for my own money and they're mistakes.