Pathetic service

Pathetic. I have been with vodacom since 2004. Did online upgrade 2 weeks ago no one bothered to call me back. Wanted statements what a struggle for the last 4 months phone call after phone call. Want to cancel all 6 contracts pho e back tomorrow and dropped the phone, phone again o phone back on the 4th. I will cancel my debit order on the 1st of November as they do not want to assist in cancelling my contracts. I dont want their service and I am not paying another cent. Refuse to put you through to a manager wonder what they get paid to do.