WA
Wiedaad A
1 reviews | Active since Nov 2018
29 Jun 2020, 15:14
PATHETIC SERVICE
Let me start off my saying I've been a LOYAL customer for the past 10 years.... The service is only getting worse. This has been happening for a while now the internet & signal coverage is pathetic! I've logged a complaint with Vodacom but yet the service hasn't improved. I'm self-employed and I need my phone to be able to make and receive calls at any given time. Because of this my family is suffering... An ambulance couldn't get hold of me as one of my family members needed medical attention.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
29 Jun 2020, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2020, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WA
Wiedaad A's updateReviewer Update
01 Jul 2020, 14:10Good day
I have made another call to vodacom as the service hasn't improved at all.
Ref #***.
The advisor had to call me back 3 times to complete the query as the call kept dropping.
I cant run a business like this, i cant download anything in the area Schaapkraal/Ottery.
This cant go on like this!!!!!!! NO one gets back to me about anything
I have made another call to vodacom as the service hasn't improved at all.
Ref #***.
The advisor had to call me back 3 times to complete the query as the call kept dropping.
I cant run a business like this, i cant download anything in the area Schaapkraal/Ottery.
This cant go on like this!!!!!!! NO one gets back to me about anything
WA
Wiedaad A's update01 Jul 2020, 14:10
Reviewer Update
Good day
I have made another call to vodacom as the service hasn't improved at all.
Ref #***.
The advisor had to call me back 3 times to complete the query as the call kept dropping.
I cant run a business like this, i cant download anything in the area Schaapkraal/Ottery.
This cant go on like this!!!!!!! NO one gets back to me about anything
I have made another call to vodacom as the service hasn't improved at all.
Ref #***.
The advisor had to call me back 3 times to complete the query as the call kept dropping.
I cant run a business like this, i cant download anything in the area Schaapkraal/Ottery.
This cant go on like this!!!!!!! NO one gets back to me about anything
WA
Wiedaad A's updateReviewer Update
01 Jul 2020, 16:05You know you it's been resolved and I am still getting bad signal, calls are dropping and i cant download updates and it's small files. PLEASE IT'S A MATTER OF URGENCY
WA
Wiedaad A's update01 Jul 2020, 16:05
Reviewer Update
You know you it's been resolved and I am still getting bad signal, calls are dropping and i cant download updates and it's small files. PLEASE IT'S A MATTER OF URGENCY
WA
Wiedaad A's updateReviewer Update
02 Jul 2020, 10:22Vodacom!!!!!
My calls keep on dropping, i cant browse the internet as it's intermittent, downloads are HORRIBLE I cant download.
My calls keep on dropping, i cant browse the internet as it's intermittent, downloads are HORRIBLE I cant download.
WA
Wiedaad A's update02 Jul 2020, 10:22
Reviewer Update
Vodacom!!!!!
My calls keep on dropping, i cant browse the internet as it's intermittent, downloads are HORRIBLE I cant download.
My calls keep on dropping, i cant browse the internet as it's intermittent, downloads are HORRIBLE I cant download.