Pathetic Service
I am very frustrated with Vodacom right now. On the 29 July i bought a 1GB Data via the Capitec Banking app. No whatsapps are coming through only via wifi. I have troubleshooted with agents via their social media platform only for them asking me the same questions over and over. i have done all already what they asking me to do. This is still not working.i am thinking of moving over to another network.
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Replies (3)
Vodacom's replyOfficial
10 Aug 2022, 14:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
10 Aug 2022, 14:24i await your call
's update10 Aug 2022, 14:24
Reviewer Update
i await your call
's updateReviewer Update
11 Aug 2022, 08:33Terrible thinking of moving to MTN
's update11 Aug 2022, 08:33
Reviewer Update
Terrible thinking of moving to MTN