rR
riccardoj R

1 reviews | Active since Aug 2017

10 May 2024, 13:48

Pathetic Service

I am really disgusted by the service I received by Vodacom. I recently took out a contract and when speaking to the agent I told him I want my same number. The number that was supposed to be used is ***.They went along and gave me a new cell number which I explained from the beginning I want my number to be used for the contract. The service is pathetic.

0
Replies (1)
Vodacom
Vodacom's reply10 May 2024, 14:15
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team