Pathetic Service

the incompetence at Vodacom has no end. For months on end I have been trying to get access to myvodacom. I cannot remember my password and hence need a OTP which they keep sending to a number that has not been in use for years and not my contract primary number and NOBODY can change the system to send the OTP to my primary number which they agree is my nr after conducting numerous security checks. I am no longer interested in having a vodacom nr and will actively seek an exit from this contract. This is of course if they bother to respond to my email request for information