MS
Muzimkhulu S
1 reviews | Active since Sept 2012
14 Dec 2022, 18:12
Pathetic service
Pathetic customer service, you have to call in to find out why you don't have internet access on router, they should inform us when there is an Outage but they today it happened twice found that there is an Outage when I call in when ask why were not informed the only thing you get sorry for the inconvenience. I use my money to call in and still I'm going to be charge fully for the service that is not there
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Dec 2022, 08:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Muzimkhulu S's updateReviewer Update
15 Dec 2022, 09:40Why waste my time how will a consultant help me when I couldn't get help the only thing left for me is to find a new service provider
MS
Muzimkhulu S's update15 Dec 2022, 09:40
Reviewer Update
Why waste my time how will a consultant help me when I couldn't get help the only thing left for me is to find a new service provider