Pathetic Service

I am extremely disappointed with the pathetic services from Vodacom. I placed an online order and waited for so long, when I called to follow up on the application, I was told that the application had expired and I should go to my nearest Vodacom store to complete the order online. First inconvenience. I went to the store and attempted to complete the order, I was told to come collect a few days later, when I went to Vodacom, I was told they had the incorrect phone ordered they THOUGHT they phone I ordered was part of the stock that was received, this now means i was inconvenienced once again...I was told that the the correct phone would be delivered a few days later, I followed up and was told that the correct phones would be delivered. I went again to the store, third time being inconvenienced !! And guess what ? Incorrect phone was delivered once again. I cannot believe how pathetic this service is, how do you contact the customer when you are not even sure if you have the correct order in store ???.. absolutely not acceptable !!!!