Pathetic Service

Vodacom and it's client service is absolutely pathetic, with no communication via email or SMS after I just missed 1 payment, they have blocked my service,. They phone me but than no one speaks, and this has been going on for weeks. But they do not make any effort to get hold of you in another form. I have asked to speak to an agent twice now and has not been phoned back by either agents that promised to do so. This would definitely be my last contract with them. They have no regard for client service. Please train your agents better.. It's a shame.