Pathetic service

Somehow ***** was committed on 4 of my 5 subscriptions. Despite having notified the ***** division, who seem to have stopped it, I can now not get the billing reversed to what it was before the ***** was committed. I have called customer care at least 20 times, every time a different agent, all promise to escalate and sort out my billing, nothing happens. Now all my accounts suspended due to "arrears" committed by the *****ulent transactions. Have made payment as per my last invoice before *****ulent activity to show good faith, still they cut me off. Hopeless service, no one seems to be able to rectify.