PATHETIC SERVICE

I did an upgrade in march 2024 the phone was given back within the 7 day grace period, i was only contacted after 3months regarding the phone only because i complained about it on this platform, i was told by the manager of the store Shaylin Govender that 3months subscription fee will be credited its now gone two year 2months nothing is done my account is in arrears and its affecting my name on the credit bueru, i called the accounts department they say i need to go to the store im tired of going to the store the manager hides when they tell him im there, im willing to settle my account at a discounted rate. I was promised that i will get my number back that is linked to this contract which i need cause all of my personal stuff is linked to this number