KM
Kagisho M
1 reviews | Active since Feb 2017
10 May 2025, 15:17
Pathetic service
I paid before my actual payment date Vumatel and Vodacom still decided to suspend my nedwork, they askes for proof of paymemt i send it to them they still saying i have not paid and are sending me from pillar to post the whole day.. VODACOM FIBRE and VUMATEL can i please have my money back because your service is pathetic lengthy and stupid.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 May 2025, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2025, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
KM
Kagisho M's updateReviewer Update
10 May 2025, 17:10I dont want to speak to anyone i did that the whole morning from 7 till 1pm what good will that do when no one could help that i called i said i need the service reactivated asap or just give me my money back so that we go separate ways there are many service providers in south africa we cant be patronized like you doing now hushing me dont handle me manage my expecations
KM
Kagisho M's update10 May 2025, 17:10
Reviewer Update
I dont want to speak to anyone i did that the whole morning from 7 till 1pm what good will that do when no one could help that i called i said i need the service reactivated asap or just give me my money back so that we go separate ways there are many service providers in south africa we cant be patronized like you doing now hushing me dont handle me manage my expecations
KM
Kagisho M's updateReviewer Update
11 May 2025, 08:39I called again this Morning i spoke to a lady called Khakha He assisted me with patience and didnt sent me from pillar to post. Try teaching all your consultants and yourselfs as a company that you listen and find a solution and resolve not pass the bug.. Thank you khakha you are a gem as for vodacom do something about your systems.
KM
Kagisho M's update11 May 2025, 08:39
Reviewer Update
I called again this Morning i spoke to a lady called Khakha He assisted me with patience and didnt sent me from pillar to post. Try teaching all your consultants and yourselfs as a company that you listen and find a solution and resolve not pass the bug.. Thank you khakha you are a gem as for vodacom do something about your systems.