CW
Charmaine W

1 reviews | Active since Dec 2018

02 Feb 2021, 13:22

Pathetic service!!!!!!!!!!!!!!!!!!!!!!!!!!!

Vodacom is not even worth a one star rating. I cancelled my contract on 1 Dec 2020. The agent even confirmed the last debit order will be on 01/01/2021 (even though it was a month's notice). The money went off AGAIN. I cant express my utterly frustration with the *********** people working there. One simple instruction which cant be performed. I actually want to cancel everything now. Thank you for being part of the problem with your pathetic service!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2021, 13:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team