JW
Jannie W

1 reviews | Active since Oct 2013

02 Mar 2016, 11:40

Pathetic service

My contract expires on 11.4.2016 and I requested the application for a renewal with a Galaxy S7.<br> \We can not now\"<br> \"Phone later\"<br> This is how Vodacom conduct business. Pathetic. <br> But on their webpage they invite new customers. What a mess.<br> "

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2016, 13:05
Official
Hello JanniedeWit,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team