Pathetic Service 3

My similar complaints dated 10/12/14, 4/2/15,30/3/15 & 9/4/15 refer where I indicated that I do not received monthly accounts - <br> <br> I already supp**** second email address for accounts to be sent to and was phoned and assured that monthly accounts will be forwarded automatically by 3rd/4th of month, but once again did not receive account for May.<br> <br> Clearly you are unable to rectify the problem - please contact me to rather cancel my contract as I cannot proceed on this basis....