WW
Werner W
1 reviews | Active since Mar 2009
26 Oct 2021, 10:53
Pathetic service
Sales order ***. I have phoned twice to try and have this problem solved. Once on 31 May 2021 at 11h23 and again on 8 June 2021 @ 16h45. I have emailed the problem on 7 July 2021 @ 17h54. Another call on 15 Oct 2021 @ approx 11H26. Still I am WAITING. Order was place to have fibre installed to my business and they keep trying to install at my home Subsequently I cannot have another service provider install to my home. This is costing me money!!!!
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Vodacom's replyOfficial
26 Oct 2021, 13:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Oct 2021, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team