J
Juanita

1 reviews | Active since Aug 2023

30 Oct 2025, 13:39

Pathetic service

I pay Vodacom but they don't care about a problem with a partner company, rewardsco. They just say it's not their problem contact rewardsco. Always making notes and referring back to rewardsco. Paying for something I don't want because if tou dont pay, they cut your line. Can't email because then you get Tobi. Tobi is useless, no other word.

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2025, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team