TV
Tammy V
1 reviews | Active since Nov 2019
08 Jun 2021, 14:53
Pathetic Service
Very unhappy with Vodacom Call Centre service. I upgraded my phone on 3 June 2*** to find out that my upgrade was cancelled. Tried getting in touch with the agent with who I was busy upgrading my contract with.
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Vodacom's replyOfficial
09 Jun 2021, 08:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2021, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team