Pathetic Service

On the 15 July I called Vodacom to upgrade and apply for a new line which were both approved.I advised the consultant that I would not be available for delivery on the Thur or Fri as I was away. Courier called me on Thur morning to arrange delivery that day, and we agreed that the delivery would take place the following week. On Mon the upgrade delivered and the item for the new line was returned and application cancelled for non delivery.I have battled ever since to have it re-instated - no fault of mine and with me calling them almost daily. On 07th Aug I was advised that my app for the new line was declined for non delivery. Elton assisted me on the 07th Aug and promised that the consultant who logged the new line would call me. It is now afternoon on the 08th Aug and I am yet to receive the call for confirmation.