1 reviews | Active since Jan 2016
PATHETIC SERVICE!!!!!
Vodacom Customer service stinks and they are robbing their customers.
From 02 Feb 2019 to the 02 Jul 2019 i have paid Vodacom ever month, the amounts are below. 02 FEB R600 02 MARCH R400 05 MARCH R650 05 MARCH R90 01 JUNE R1400 01 JUNE R800 02 JULY R200
i paid Vodacom every month but in March Vodacom cut my phone saying that i am in arrears, when i queried it they told me i didn't pay for one month. i accepted that and paid R650 and R90 EXTRA, The next month they cut my phone again this time because i was in arrears of R2200. Yet when i called them in March to find out how much i needed to pay them to owe them zero they told me R1140 is what i need to pay. Vodacom cannot tell me what is happening with my bill. what my actually contract amount. all staff that I speak to are rude and arrogant. to my surprise my June bill was Zero (that means to my knowledge I owe Vodacom nothing) July bill came and I now owe Vodacom R573,31 PLUS R419,13, when I query how come, I am told that my June bill was added to July.
Vodacom is ripping people off. I will never renew or take another contract with Vodacom.
Best regards,
Best regards,
Best regards,
Best regards,
