PATHETIC SERVICE !!

I have received the worst service/ assistance from Vodacom Fibre unit. From consultants hanging up on my query to being sent from one vodacom store to another or being "told im in the wrong department. Over the past few months i have received texts that i am Owing over R25 000 of my Fibre account and that i am being handed over to the legal what what I have tried to settle the matter numerous times by providing proof of payment for the duration of the contract, only to find out that Vodacom's *********** Fibre unit has created two accounts for one fibre connection. To say i am beyond ****ed is an understatement of the year because i have been told to go to the bank to submit evidence of monthly payment which I did. I have been told to contact vodacom billing section , told to contact vodacom collections section , I have been told to wait cos the matter is being investigated and at the end of the day nothing has been done over the past 3 months. Just on Thursday 01 April I talked to 3 different consultants who sent me to next person. And mind you i still get calls on how "I intend to settle my account that is owing .A FIBRE ACCOUNT THAT I AM PAYING R1093 EVERY MONTH WITHOUT FAIL. And now i should contact head office and I ask who the hell is head office. I just want to cancel this fiber contract with vodacom and be done with them for life but for now that won't help cos i will probably be blacklisted .