JI
Jade I
1 reviews | Active since Jun 2019
10 Jun 2019, 15:40
PATHETIC SERVICE
Earlier this year i discovered i had a contract that was due for an upgrade with Vodacom. However I didn't even know I had a contract with them. when i called to question the contract i was informed everything would be resolved no problem its been a month later and I'm still fighting with *********** staff releasing my calls and transferring me to different departments because they cant help or plain down refusing to help.
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Replies (1)Vodacom's replyOfficial
10 Jun 2019, 16:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2019, 16:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
