JI
Jade I

1 reviews | Active since Jun 2019

10 Jun 2019, 15:40

PATHETIC SERVICE

Earlier this year i discovered i had a contract that was due for an upgrade with Vodacom. However I didn't even know I had a contract with them. when i called to question the contract i was informed everything would be resolved no problem its been a month later and I'm still fighting with *********** staff releasing my calls and transferring me to different departments because they cant help or plain down refusing to help.

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2019, 16:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team