RS
Rene S

1 reviews | Active since May 2019

14 May 2019, 14:05

PATHETIC SERVICE

Pathetic Customer service at the River Square branch !! The Employees has the decency to lies in your face ! I will never in my life suggest Vodacom as an ISP !

0
Replies (3)
Vodacom
Vodacom's reply14 May 2019, 15:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply14 May 2019, 18:04
Official
Dear Rene, 
 Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. 
 
Regards,
Vodacom Consumer Website Team 

Best regards,

RS
Rene S's update21 May 2019, 14:26
Reviewer Update
THIS ISSUE WAS STILL NOT TAKEN UP WITH THE STORE MANAGER!! YOUR SERVICE IS HORRIBLE