RM
Rene M
1 reviews | Active since May 2013
26 Apr 2019, 17:14
pathetic service
pathetic service I am still waiting for a response from vodacom. can someone please call me and help me.
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
26 Apr 2019, 17:18 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Apr 2019, 17:18
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Apr 2019, 19:21 Good day Rene
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that we requested that our Billing Support Team make contact with your with regards to your complaint. Our records indicate that a consultant made contact with you in order to assist with your query. The consultant in our Billing Support Team will follow up with you to ensure that your query is resolved.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that we requested that our Billing Support Team make contact with your with regards to your complaint. Our records indicate that a consultant made contact with you in order to assist with your query. The consultant in our Billing Support Team will follow up with you to ensure that your query is resolved.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply30 Apr 2019, 19:21
Official
Good day Rene
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that we requested that our Billing Support Team make contact with your with regards to your complaint. Our records indicate that a consultant made contact with you in order to assist with your query. The consultant in our Billing Support Team will follow up with you to ensure that your query is resolved.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that we requested that our Billing Support Team make contact with your with regards to your complaint. Our records indicate that a consultant made contact with you in order to assist with your query. The consultant in our Billing Support Team will follow up with you to ensure that your query is resolved.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
Best regards,
RM
Rene M's updateReviewer Update
02 May 2019, 14:21Hi guys, still waiting for the follow up!!
RM
Rene M's update02 May 2019, 14:21
Reviewer Update
Hi guys, still waiting for the follow up!!
RM
Rene M's updateReviewer Update
02 May 2019, 21:43contact me on *** . this issue is going on for too long.
RM
Rene M's update02 May 2019, 21:43
Reviewer Update
contact me on *** . this issue is going on for too long.
RM
Rene M's updateReviewer Update
07 May 2019, 12:36still waiting!!! how difficult is it, for you guys to contact me!!!??? at least call and explain what is happening. if you not able to assist, please direct me to someone who is able to do their wor****!!!
RM
Rene M's update07 May 2019, 12:36
Reviewer Update
still waiting!!! how difficult is it, for you guys to contact me!!!??? at least call and explain what is happening. if you not able to assist, please direct me to someone who is able to do their wor****!!!
RM
Rene M's updateReviewer Update
01 Jul 2019, 15:20 this is not resolved!!!
RM
Rene M's update01 Jul 2019, 15:20
Reviewer Update
this is not resolved!!!