SM
Stefanus M
1 reviews | Active since Jan 2013
15 Apr 2019, 17:52
Pathetic Service
I live in Middelburg, Mpumalanga. I am a Red Client, for what it is worth.
I can not start to tell you how bad your service is!!! Daily dropped calls, full internet reception that you can do nothing with!!! Wake up, we pay for service we don't get.
Maybe it is time for a change???
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Apr 2019, 06:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2019, 06:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Apr 2019, 15:53Dear Stef****,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Apr 2019, 15:53
Official
Dear Stef****,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team