Pathetic service!

Vodacom fibre has to be the worse, the only time we actually get assisted if there's a complaint here, I've relocated on the 20th October 2023, still waiting for fibre to be installed now?.. How?..every time we call there's no proper answer, they gave me a substitute lte to cover me up until the 01 December, that was only delivered on the 22 of November, then they do a full debit order for that lte, it's so exhausting dealing with the advisors. If you want to cancel they charge you for an extra 2 months, there is literally no way out. Spoke to an advisor from the installation department a few minutes ago, I asked to be called back because all she does is put me on hold, still waiting for the call...

Customer service is so ****.