Pathetic Service

On Thursday 13 December I visited Vodashop Gugulethu to buy DATA Bundles, the lady at the counter named Lameez told me they are off line I should come back in 15 minutes time. I visited the shop at 17:20pm. I then left did something else, went back to the shop at about 17:40 - 17:45, when are got there, the shop doors were closed and the ladies had their bags on their way home. Lameez speaking to me on closed doors says they are still offline, I told her I don't believe her, I waited, they open the doors going out to lock the shop, one of the ladies at shop asked me what was going on, I told her I was there earlier, infact 15min ago, I was told system is offline to come back in 15min back. The lady was honest enough to tell me that when I visited earlier they had cashed up already so they couldn't take anymore transactions. Lameez **** to me.

This a bad reflection of the shop of customer service, Lameez took me for granted and took me for a fool and under mined my intelligence. She does not belong in customer facing industry. I was really angry and disappointed. She needs to be dealt with never to do what she had done to any customer.