pathetic service

So im paying for a faulty phone that is been in and out of your repair center because you are failing to fix it and you say there is nothing wrong with it yet its been giving me the same issue after the 1st month of use.the ****** phone doesnt connect to the internet unless its connected to that charger and you have so many times failed to fix it, that phone is sitting with 7 job numbers and you still refuse to give me a proper phone????

for 3months now debit orders are going off for a phone that im not using, your service is pathetic, we are not valued as customers here,