JG
Jayandrin G
1 reviews | Active since Nov 2017
10 Dec 2018, 09:40
pathetic service......
I lodged a compliant with Vodacom on the 3rd of December. They had a black Friday special where if you take a new contract or upgrade during that weekend, you get a once of 50g data. to date I have not received the data and after lodging the complaint they request proof of where it said this. I sent it to them an no response from them...
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Vodacom's replyOfficial
10 Dec 2018, 11:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2018, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team