mD
muhammad D
1 reviews | Active since Mar 2011
19 Nov 2018, 14:13
Pathetic service
Wrote a complaint on Friday regarding my phone that's been booked in for repairs at vodaworld since the 29th October. Till now no solution or feedback to when I'm receiving a replacement device or alternative device. I think it's fair for me to say I'm entitled not to pay my Vodacom account for this month as I'm out of service!!!
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Vodacom's replyOfficial
19 Nov 2018, 14:14 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2018, 14:14
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team