HT
Henry T

1 reviews | Active since Jan 2018

02 Aug 2018, 14:10

Pathetic service

Pathetic service and contradictory responses from the call centre and Voda shop. Cancelled my contract one day early after confirming the SMS not applicable to me. Still trying to get my service restored after numerous phone calls to call centre and a visit to the shop . Totally disinterested staff. Telkom here I come!!!!

0
Replies (4)
Vodacom
Vodacom's reply02 Aug 2018, 14:18
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

HT
Henry T's update02 Aug 2018, 14:25
Reviewer Update
Please the sooner the better. I'm extremely frustrated with your service
HT
Henry T's update02 Aug 2018, 14:25
Reviewer Update
Please the sooner the better. I'm extremely frustrated with your service
HT
Henry T's update02 Aug 2018, 14:25
Reviewer Update
Please the sooner the better. I'm extremely frustrated with your service