DD
Deon D

1 reviews | Active since Jul 2018

20 Jul 2018, 13:09

Pathetic service

Very disappointed with Vodacom, I canceled my debit order, since January, suddenly last month Vodacom starts again deducted again, after I did not authorize this, and then add charges of R190 to my account a d today they blocked my outgoing calls, they are the worst, I did lay complaint last month, as I did payd my phone installment every month. Who gave them the right to deduct and stil charge me for this Pathetic

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2018, 16:42
Official

Dear Customer

Thank you for making us aware of your complaint.

Aconsultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,