Pathetic Service

I took my phone in for repairs on the 31/10/2015 at the Vodashop Jabulani mall and it's over 25days later & I have been up & down call after call, lie after lie & my phone has not been fixed. Clearly Vodacom does not value its Loyal customers and just give you excuses. I went to the Vodashop a week later and I was told that the phone was still at Vodaworld and had to wait additional 10days after 5 of Nov and than a week later I called 2 confirm the progress & was told that find my iPhone was still active and the phone could not be fixed I couldn't understand why it took 15days for Vodacom 2 tell me find my iPhone was on. I spoke 2 a Itumelang and I gave him my iCloud details and he said he would deactivate it remotely and I got a email which was done. I called again on the 20 of Nov & I was told that the is in the shop & would be sent back to Vodaworld, I was told this by Itumelang working at the the Vodashop. Yesterday I call to confirm progress and I spoke 2 a Onkabetse and he told me that the phone is still in the store and find my iPhone was still active & the phone can not be fixed until. im sick $tired of this ****py service from Vodacom. **** SERVICE AND LIES from Voda