Pathetic service

Item: Vodacom
Rating: 1
Author: Martin O

1) I am still waiting for the copy of my signed "terms and conditions" 2) tried calling Vodacom and after 4 different calls getting nowhere

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Jun 2018, 17:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Jun 2018, 17:25

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Martin O's updateReviewer Update

17 Jul 2018, 14:06

So eventually I got my copy as requested. Sadly Craig from Vodacom says the verbal deal was done by Vodacom Chatz therefore not his problem. Vodocom Chatz is Vodacom right? Please respond!!

Martin O's update17 Jul 2018, 14:06

Reviewer Update

So eventually I got my copy as requested. Sadly Craig from Vodacom says the verbal deal was done by Vodacom Chatz therefore not his problem. Vodocom Chatz is Vodacom right? Please respond!!