TS
Timothy S

1 reviews | Active since May 2018

26 May 2018, 10:33

PATHETIC SERVICE

Do not trust anything that Vodacom says. I specifically asked when I upgraded how long it would take to get my S3 Frontier watch because if it was going to take long I was not going to upgrade, I was then told max 2 weeks, after 2 weeks I contacted the shop and was told that it was still going to take a further 3 weeks, when I said I am not happy with that I get told there is nothing they can do, I then spoke to management in shop and they said there is nothing they can do and that I must do what ever I want because they do have anything they can do, I am now paying for something I do not have, HOW PATHETIC IS THAT. All the shop wanted to do is make a sale they were not worried about anything else. I will make sure everyone knows about this and that they should rather use another service provider

0
Replies (2)
Vodacom
Vodacom's reply26 May 2018, 11:19
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,

TS
Timothy S's update01 Jun 2018, 08:52
Reviewer Update
STILL NO CONTACT MADE, THINK IT IS ABOUT TIME TAKE THIS MATTER TO THE PRESS!!!!!!!!