1 reviews | Active since May 2018
PATHETIC SERVICE
Do not trust anything that Vodacom says. I specifically asked when I upgraded how long it would take to get my S3 Frontier watch because if it was going to take long I was not going to upgrade, I was then told max 2 weeks, after 2 weeks I contacted the shop and was told that it was still going to take a further 3 weeks, when I said I am not happy with that I get told there is nothing they can do, I then spoke to management in shop and they said there is nothing they can do and that I must do what ever I want because they do have anything they can do, I am now paying for something I do not have, HOW PATHETIC IS THAT. All the shop wanted to do is make a sale they were not worried about anything else. I will make sure everyone knows about this and that they should rather use another service provider
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
