Pathetic service

On 17/11/2015 I called the call centre to activate the internet on my tablet, when the consultant could't do it, she dropped the phone in my ear. I called agan today and the lady I spoke to said her system was freezing and she will call me back, all the while she was giggeling in the back ground, all that tells me is that she doesn't want to help me right now! This is totally pathetic servise and I think Vodacom should hire new call centre consultants!