IT
Ikraam T

1 reviews | Active since May 2018

08 May 2018, 12:02

PATHETIC SERVICE

VERY WELL DONE 24 HOURS LATER AND YET NOBODY FROM VODACOM HAD THE DECENCY TO CALL ME BACK AFTER RECEIVING THE REPLY HERE AS WELL AS RECEIVING A SMS FROM VODACOM CUSTOMER CARE MOENIER DE VRIES STATING THAT I WILL BE CONTACTED SHORTLY AND STILL NOTHING. VODACOM PLEASE GET YOUR ACT TOGETHER AND IF YOU CAN'T GIVE CUSTOMER SERVICE REFUND ME FOR WHAT WAS TAKEN FROM ME. WE PAY A LOT ONLY FOR THE SO CALLED BEST SERVICE PROVIDER TO TAKE WHAT IS OURS AND HAVE NO WORK ETHICS WHEN WE CONTACT THEM

0
Replies (1)
Vodacom
Vodacom's reply08 May 2018, 13:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,