Pathetic service

I have made contact with vodacom on Thursday ,19 April 2018. And the consultant advised that I would get a call back on Friday,20 April 2018 as they needed to check my calls. To date I received no call back.

I have 2 contracts with vodacom and I bought 1gig data for the 1 contract on Wednesday 18 April 2018. This morning I realised that I have no data left and the only services I make use of are whatsapp and facebook.

For the other contract I purchased 100mb on 20 April 2018 having night time data this morning when I woke the data was on 29mb. When I contacted vodacom this morning whilst speaking to the consultant the consultant cut the call.

I am extremely disappointed in vodacom and would appreciate it if you can assist in cancelling both my contracts... I have never upgraded please check the calls of the 23 November 2017 and 5 December 2017.

Vodacom has become more and more pathetic over this short period of time.