pathetic service

I do not have any words actually to describe the pathetic service that a person is getting from your consultants.I am struggling for longer than two years with my account to be sorted out.Promises and promises are being made and nobody has the decensy to call me back.My phone number ********** 805 was the primary number and now all of a sudden since two years back it is my daughter's ********** 762.I can not log in to check my accounts or when the upgrades ate due.I 've visted all the stores in Rustenburg and every time they need to call your pathetic customer service and nothing is happening.They were suppose to call me the 05 of April.Guess WHAT no f)(&)(&)( call. The best of all is the **** vodfone live that's been debited on your account and they can not give me my proof that i did subscribe to it.The amount is ridicilous and still I don't know what is it for ???Once again it is on my daughters account since my number has been upgraded.Does Vodacom think I am a mushroom and that;s why you feed me some bull****?? IWhy is everybody complaining about the same thing and nothing is being done.I am a loyal customer for quite a lot of years and look at my account and the stunning payment record,but still you are been treated like **** Please i need someone with sense who can sort this out