Pathetic Service!

Pathetic service received. Was due for upgrade on 10 March 2018. Ordered Huawei P10 Lite but no stock which I confirmed is fine I will wait. On Friday 16 March Vodacom phone me to confirm that they received stock and will deliver the phone between 3-5 working days. On Thursday 29 March, 2 weeks later I followed up again because the phone was suppose to be delivered on 27 March cinsiderinv the Public Holiday on the 21st. I spoke to them on 29 March and they informed me that confirmation email were never send to delivery department from their side. They then informed me that they will deliver the phone this week Tues or Wed. I followed up today but now all of a sudden the order is cancelled and the phone discontinued. No one informed me but last week the phone was on its way. Never ever experienced such bad service from Vodacom. I also now have to go into a Vodacom shop to do a sim swop after I hopefully receive the new order as my current sim card will not fit in the new phone. They are waiting for stock again which can take up to 3 weeks AGAIN exactly the same story as the 1st time. Hopefully the P20 would not be discontinued.